**Please be mindful of shipping delays due to COVID-19; Express Shipping to NSW is taking up to 5 business days**

FAQ'S

How will my box look when it has arrived?
  • All of our boxes come in our signature Mankind Co boxes. If you are unsure what these look like, take a look at our ‘Curated Boxes’ tab to see some examples.
  • The box is then filled with shredded paper and sealed with one of our #unwrapkindness stickers
  • These boxes are then wrapped in bubble wrap and placed in one of our white shipping boxes.
  • We make every effort to ensure the products are secure in the box to avoid movement, however we do not take any responsibility for items that have moved around during shipping.
  • Even though Australia Post does not guarantee fragile delivery, we place a fragile sticker on each box with the hope that the courier will treat the box with as much care as possible

Will you write the message on the card?

  • Yes!! every card is handwritten with a lot of love!
  • We will write the message exactly as you type it (and if we notice any errors, we will check with you to make sure we get it right)
  • Should you prefer to write out your own card, you may opt to leave your card blank

Do you have different size boxes?

  • Yes! We currently have two different sizes, small and large.
  • If you use our ‘Build a Box’ option, you will notice that the box will change sizes depending on the number and size of your products
  • For our pre-made boxes, the boxes with smaller items will come in a small box, and the others in a large box
  • If you would like to request a specific size, please be sure to let us know!

Can we order bulk boxes for clients/employees?

  • Absolutely! We would love to work with you to bring your vision to life and to impress your clients or to acknowledge your employees! Send us an email on hello@mankindco.com.au with your budget, theme, products and branding, and let us do the rest!


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